Our best value ever. Our complete library of best-selling training videos can now be made available to all of your employees online throughout the year with instant streaming access anytime on any device.
All of our training videos are SCORM-compliant for incorporating into your Learning Management System (LMS). No LMS? Take advantage of our feature-rich Kantola Online LMS at no additional cost. (All video courses are also available on DVD.)
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While not transmitted through casual contact, bloodborne pathogens present a risk in just about any workplace. That’s why it’s important to train all employees, not only those in positions where exposure hazards are a routine part of their jobs.
(17 Minutes)
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 Bullies often act just under the radar, denying their hostile intent or shrugging off their behaviors as humorous or insignificant. Use these programs to learn how to stop bullying behavior and turn a dysfunctional environment into a healthy, productive and pleasant place to work.
(2 Courses)
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 While acknowledging common sources of conflict, this entertaining video provides eight specific and reliable skills that help you put aside your differences, control your emotions, and move forward.
(17 Minutes)
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Your business or organization wouldn’t exist without your customers. This award-winning video uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement, but can be personally satisfying as well.
(18 Minutes)
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This video uses humor to teach that excellent telephone customer service doesn’t just happen. It requires dedication, skill—and enthusiasm.
(17 Minutes)
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Every employee with online access needs to know about safeguarding your systems and networks. Just one click on a malicious link in an email or visit to a fake website can provide access for cybercriminals, risking tremendous financial loss and downtime, release of trade secrets or sensitive data, and damage to your organization's reputation.
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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
(21 Minutes)
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The widespread use and acceptance of alcohol and drugs in society has had an impact on the workplace—and created special challenges for managers. This new video helps you meet mandated training requirements and provides guidance for your employees, managers and supervisors.
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Supervisors are your front line in preventing legal violations that could bring hefty penalties if employees are not managed properly. Both newly promoted supervisors and experienced managers need a clear understanding of potential legal issues that impact the workplace.
(19 Minutes)
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Wage & Hour law is complicated. Most supervisors know some of what they need to know, but few really know as much as they should. This program will make your supervisors a better, more legally-compliant manager.
(32 Minutes)
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Fire safety is the collective responsibility of every employee. Unsafe behavior by just one individual can put everyone in the building at risk. Use this video to raise awareness and teach essential fire safety skills.
(16 Minutes)
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It's essential that forklift drivers focus on safety first. This video emphasizes an awareness of forklift driving hazards and promotes best-practices that will help keep your workplace accident-free.
(18 Minutes)
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Created in collaboration with Littler, the world’s largest labor and employment practice, this award-winning course uses video combined with exercises, games, and other interactive tools to exceed all state, federal, and EEOC requirements for anti-harassment compliance training.
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Created in collaboration with Littler, the world’s largest labor and employment practice, this award-winning video course can be used to create a training program that exceeds all state, federal, and EEOC requirements for anti-harassment compliance.
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This overview of the Health Insurance Portability and Accountability Act (HIPAA) introduces viewers to the who, what, and why of HIPAA. It addresses the specific definitions and rules that govern how health information is protected, and when it may be used, accessed, or disclosed.
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The OSHA Hazard Communication Standard (HCS) requires that employees who work with potentially hazardous chemicals receive information about how to use these substances safely. Show your workers how to access critical information that will keep themselves and their coworkers safe on the job.
(15 Minutes)
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The ability to engage, persuade and lead other people through public speaking is a powerful skill. And the good news: Anyone can give great speeches.
(35 Minutes)
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Imagine if all your good managers became great leaders. Learn how setting and subordinates determine which management style is most appropriate for your situation.
(24 Minutes)
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It's easy to get sidetracked by coworkers, cell phones, other customers, and a hundred other things. Good listening skills are essential for meeting customer needs—and ensuring a positive experience with your organization.
(14 Minutes)
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Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace.
(17 Minutes)
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This illustrated, step-by-step video guide helps you set up your computer work environment to maximize comfort and productivity while avoiding long-term injury caused by repetitive stress and strain.
(10 Minutes)
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Effective performance appraisals motivate your top employees to do even better and they tell underperformers exactly what is expected and how to improve. Make sure your performance appraisals increase productivity, resolve problems, and improve work satisfaction—both for your employees and supervisors.
(18 Minutes)
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This award-winning employee discipline program gives managers six steps of positive, progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.
(21 Minutes)
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No matter how long you’ve been using email, you’ll learn some very important guidelines in this video—guidelines that will protect you from catastrophes and ensure your messages are professional, every time.
(26 Minutes)
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You can’t rely on instinct when it comes to lifting properly. If you don’t stop and think before you grab that heavy crate or unwieldy piece of plywood, you can get seriously hurt.
(15 Minutes)
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Every year it returns, and every year it costs employers billions of dollars in sick pay, lost sales and decreased productivity. The good news is that there are simple, concrete steps that you can reduce infection rates in your workplace. Train your employees to follow a few simple habits that stop them from spreading sickness to their coworkers and help them avoid getting sick in the first place.
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Slips, trips and falls are among the leading causes of disabling accidents in the workplace. Yet the vast majority of these injuries can be prevented with a commitment to certain basic but very important principles.
(21 Minutes)
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Social media is everywhere — including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.
(14 Minutes)
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Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.
(10 Minutes)
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Overworked? Overwhelmed? You're not alone. Learn practical tools for getting a handle on your workday and your employees. After all, as a manager, you don't only get paid for what you do—you get paid for what your people do.
(26 Minutes)
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Use this best-selling video to learn how to run a meeting well, and set a company-wide standard for meetings that reach their goals—and end on time.
(22 Minutes)
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When the phone rings, your employees have only a few seconds to set a tone. Make sure your telephone customer service employees are ready for business.
(20 Minutes)
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Ethics matter — not just big scandals, but the small everyday decisions that add up, too. This pair of award-winning videos follows four realistic scenarios that raise awareness, provide a framework for ethical decision making, and will help create a company that all employees can be proud of.
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The employee version of this video details the ten warning signs of workplace violence, as seen from the employee perspective. The manager version provides supervisors with additional content, such as how to hold information-gathering meetings, confront an aggressor, or terminate a problem employee.
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Jon Gordon's strategies for successfully uniting teams build on the premise that communication is key.
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Drawing on research, including in-depth case studies on companies such as Apple and IKEA, Paul Leinwand explains how companies can correct a flawed strategy and still create value in the market.
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David Kelley, founder and chair of IDEO, discusses human-centered “design thinking,” which requires building empathy for the end-users of whatever product, service or environment you are creating. But empathy alone is not enough. If you want to innovate routinely, you must have a process.
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With fascinating insights about the creative process at Pixar and Disney, Ed Catmull reminds us that whatever conclusions we have drawn, we need to hold them lightly. Though they may have been right at one time, that doesn’t mean they are right today.
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When customers reject your price, it is often thought that the price is too high. But according to Tom Nagle, this may not be true. Price levels are only the visible "tip of the iceberg" of pricing strategy. Nagle explains that in order to get customers to pay for value, you have to do more than just set a value-based price.
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Brand development is shifting from an advocacy marketing model (why one should buy a brand) to an ambassador model (how you can participate in the brand). Social media offers a platform that can rapidly transmit brand messaging to an audience while letting the audience participate in the message.
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Tony Hsieh discusses the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture.
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Dr. Charles O'Reilly argues that the source of sustained competitive advantage already exists within every organization. O'Reilly's prescription for an overheated labor market: abandon the obsession with hiring high-priced stars, instead motivating ordinary people to build a great company and achieve extraordinary results.
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Steve Blank explains why the innovation process is so difficult in larger organizations and shares tools and processes that successful start-ups use to drive innovation.
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Virtual reality is here — what does that mean for your business? Early adopters such as Merrill Lynch, Toyota, LinkedIn and Konica Minolta are already seeing dramatic results in learning simulations, training, and marketing effectiveness. Professor Bailenson draws on his years of psychology experiments in Stanford’s Virtual Human Interaction Lab to demonstrate, in dramatic video footage, the power of virtual reality.
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Hiring decisions and performance evaluations are affected by common biases, such as favoring tall or attractive candidates. Professor Flynn provides techniques for conducting objective employee evaluations.
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Professor Hill explains that leaders at many high-profile and innovative companies have built communities of people who are both “willing and able to innovate.” They develop willing teams by pulling people together with a shared purpose, values, and rules of engagement.
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Giving us glimpses of his experience on the field—from ignominious interceptions to come-from-behind wins—with self-deprecating humor and passion for the game, Steve Young shares his lifelong takeaways.
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Professor Neale debunks common negotiation myths as she shares the results of empirical research on negotiating strategies and the process of “mutual influence” that drives negotiation.
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Increase your power and influence with simple, guaranteed methods you'll start using right away. In this dynamic presentation, Robert Cialdini provides fascinating insights on how to be successful in your attempts to persuade all manner of other people. This program is a "must" for managers, marketers, and manipulators of all kinds.
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Your job as a manager is not to come up with solutions—it is to be the architect of an organization that comes up with solutions. William Barnett explains how to see competition as an engine that generates capability. He offers ways to help you develop the strength to persevere and prosper, while others lose themselves in the struggle of just trying to keep up.
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In the past 25 years, thousands of articles have been written about strategy, but virtually none about the leadership vital for doing it well. Strategy has been transformed from an art to a science—but science alone is not enough. Cynthia Montgomery makes the case for bringing people back into the equation.
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Practical advice on how to lead while staying true to your moral compass. Values-based leadership is possible for anyone to achieve, at any point in a career, by adhering to four guiding principles of behavior.
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Tackling the serious topic of stress in his famously entertaining manner, Robert Sapolsky sets the stage on a Kenyan savannah, with a hungry lion in hot pursuit of a terrified zebra. As he explains, the zebra’s fight-or-flight response channels essential energy to its survival effort by shutting down and even damaging nonessential biological functions—in a temporary, short-term response.
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