Wednesday's Touch


Wednesday's Touch (6 Min)
Also Available:   Customer Service Collection (7 Courses)
Customer service is an art as well as a science.

Skills can be taught, but the right attitude is even more meaningful. This video, inspired by author and professional speaker Byrd Baggett, tells a simple but moving story about the importance of one customer service rep in the eyes of her customer. It inspires viewers to see that customers are people, too -- and to build relationships that keep customers coming back.

Wednesday's Touch


6 Minutes

SCORM 1.2 Course for your LMS

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Full-Length Preview

Online Training

$ 249
Includes access for 25 learners
from $4 ea
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$ 119
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"I spoke with a representative before regarding a previous order and she was very helpful. It made me want to continue to do business with Kantola. Never underestimate the power of good Customer Service."Heather O’Keefe CHRP

HR Training Consultant
Factors Group of Nutritional Companies Inc.
Coquitlam, British Columbia
A Kantola Customer Since 2003

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