The ART of Customer Service (10 Min)
   
Also Available:   Customer Service Collection (7 Courses)
   
This customer service video offers fun and easy-to-remember guidelines to increase customer satisfaction.

Restaurant waiter Rick thinks he's great at customer service. But in actuality, he's forgetful, neglects his customer's needs, and he's a klutz. Rick soon learns that there really is an ART to customer service:

  • Attention—make the customer feel like they're your first priority.
  • Respect—recognize the customer's value.
  • Time—take enough time to satisfy the customer.

It seems so simple, yet today's customers generally feel that service has gotten worse. Use this customer service video to bring the message home to your employees and make it stick: customer service is an ART.

The ART of Customer Service

DIS-ACS DVD

10 Minutes

DVD
Online
SCORM 1.2 Course for your LMS

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Reviews

"You have a great variety of products to choose from. We’ve ordered from you several times and have been impressed each time!"Melissa Moody

Training Manager
Greater Dayton RTA
Dayton, OH

"They are simple, not long, and stresses the point without any technical jargon. My staff like them and they consider the concepts quite well."Anissa Mitchell

Director, Human Resources
Occupational Training Center of Burlington County
Burlington, NJ