The ART of Customer Service

 
 
 

This customer service video offers fun and easy-to-remember guidelines to increase customer satisfaction.

Restaurant waiter Rick thinks he's great at customer service. But in actuality, he's forgetful, neglects his customer's needs, and he's a klutz. Rick soon learns that there really is an ART to customer service:

  • Attention—make the customer feel like they're your first priority.
  • Respect—recognize the customer's value.
  • Time—take enough time to satisfy the customer.

It seems so simple, yet today's customers generally feel that service has gotten worse. Use this customer service video to bring the message home to your employees and make it stick: customer service is an ART.

The ART of Customer Service

DIS-ACS DVD

10 Minutes

DVD
Online
SCORM 1.2 Course for your LMS

Try it Now

Reviews

"Great selection of products--covers most situations--very quick online service--I will be back as I do numerous seminars/presentations during the year--your product saves me time and time is money."William R. Saunders, Colonel, USAF Retired

President
The Saunders Executive Resources Group, LLC
Macon, GA

"I spoke with a representative before regarding a previous order and she was very helpful. It made me want to continue to do business with Kantola. Never underestimate the power of good Customer Service."Heather O’Keefe CHRP

HR Training Consultant
Factors Group of Nutritional Companies Inc.
Coquitlam, British Columbia
A Kantola Customer Since 2003