The ART of Customer Service

 
 
 


The ART of Customer Service (10 Min)
   
Also Available:   Customer Service Collection (7 Courses)
   
This customer service video offers fun and easy-to-remember guidelines to increase customer satisfaction.

Restaurant waiter Rick thinks he's great at customer service. But in actuality, he's forgetful, neglects his customer's needs, and he's a klutz. Rick soon learns that there really is an ART to customer service:

  • Attention—make the customer feel like they're your first priority.
  • Respect—recognize the customer's value.
  • Time—take enough time to satisfy the customer.

It seems so simple, yet today's customers generally feel that service has gotten worse. Use this customer service video to bring the message home to your employees and make it stick: customer service is an ART.

The ART of Customer Service

DIS-ACS DVD

10 Minutes

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"Great selection of products--covers most situations--very quick online service--I will be back as I do numerous seminars/presentations during the year--your product saves me time and time is money."William R. Saunders, Colonel, USAF Retired

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