Study Guides Available

The following programs have been designed with optional accompanying Study Guides and/or Trainer's Manuals that are designed to enhance learning and retention. Now available at new low prices and sold in packs of 10, and pdfs are available for online licensing.

Sexual Harassment: A Commonsense Approach

Winner of the Cine Golden Eagle AwardThis gold-standard sexual harassment training video sets a tone of courtesy and respect throughout your workplace. With experts in the field adding their insights, you'll learn the definition of sexual harassment and see realistic scenes that offer examples of what is—and what is not—workplace sexual harassment. After all, isn't it commonsense?

Format: Video + Quiz

Versions Available:
Employee Version (25 Minutes)
Manager Version (32 Minutes)
CT Manager (35 Minutes)
CA Manager (35 Minutes)
Employee/Manager combo set (2 programs)
Employee/CA Manager combo set (2 programs)
Employee/CT Manager combo set (2 programs)

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How to Write and Deliver Great Speeches

The ability to engage, persuade and lead other people through public speaking is a powerful skill. And the good news is: anyone can give great speeches!

(35 Minutes)

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Performance Appraisals: Getting Results

Effective performance appraisals motivate your top employees to do even better and they tell underperformers exactly what is expected and how to improve. Make sure your performance appraisals increase productivity, resolve problems, and improve work satisfaction—both for your employees and supervisors.

(18 Minutes)

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Criticism: Giving and Taking

We often hear the term "constructive criticism." Unfortunately, much criticism ends up being destructive. Learn how to give — and take — criticism in ways that will benefit the individuals involved, as well as your organization.

(21 Minutes)

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Hiring Success: A Step-By-Step Guide

In this must-see for anyone involved in hiring employees, you'll learn to improve your hiring processes, plus tips for finding the best person for every position. The program also teaches you to avoid discrimination and how to be fair to all candidates throughout the hiring process.

(25 Minutes)

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Preventing and Managing Stress

Award WinnerIn small amounts, stress can help you focus your attention and improve your performance. But too much stress can undermine your abilities and damage your health.

(22 Minutes)

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Dealing with the Irate Customer
Best Seller!

Dealing with the Irate Customer

Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.

(21 Minutes)

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Harassment & Diversity: Respecting Differences

Employees are just as responsible as managers for maintaining a harassment-free workplace. This diversity training video focuses on sensitivity and awareness, teaching why respect for coworker differences is not only required by the law but is also the right thing to do.

Versions Available:
Employee Version (16 Minutes)
Manager Version (20 Minutes)
Employee/Manager combo set (2 programs)

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Workplace Violence: The Early Warning Signs
Best Seller!

Workplace Violence: The Early Warning Signs

Workplace violence. It can happen in any size organization, in any industry. Detailing ten distinct warning signs that could foretell violence in your organization, this training video emphasizes the need for employees to speak up and get help if they notice anything that causes concern.

Versions Available:
Employee Version (16 Minutes)
Manager (24 Minutes)
Complete Set (2 programs)

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Conflicts in the Workplace
Best Seller!

Conflicts in the Workplace

While acknowledging common sources of conflict, this entertaining video provides eight specific, reliable solutions... Skills that help you put aside your differences, control your emotions, and move forward.

(17 Minutes)

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Leadership Development DVD
Best Seller!

Leadership at Every Level

This leadership video begins by demonstrating four successful management styles: direction, influence, collaboration, and delegation. Learn how your setting and your subordinates determine which management style is most appropriate for your situation.

(24 Minutes)

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The Well-Managed Meeting

Use this best-selling video to learn how to run a meeting well, and set a company-wide standard for meetings that reach their goals—and end on time.

(22 Minutes)

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Harassment: Sex, Religion, and Beyond
Best Seller!

Harassment: Sex, Religion, and Beyond

Our award-winning harassment training program deals with sexual harassment...and more! In a series of compelling stories, this broadcast-quality film explains the law while capturing the imagination and personalizing the value of inclusiveness.

Format: Video + Quiz

Versions Available:
Employee Version (19 Minutes)
Manager Version (24 Minutes)
CA Manager Version (26 Minutes)
Employee/Manager combo set (2 programs)
Employee/CA Manager combo set (2 programs)

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Workplace Ethics: Code of Conduct Training for Employees
Best Seller!

Workplace Ethics: Code of Conduct Training for Employees

Ethics matter — not just big scandals, but the small everyday decisions that add up, too. This award-winning workplace ethics training video follows four realistic scenarios that raise awareness, provide a framework for ethical decision making, and will help create a company that employees can be proud of.

Versions Available:
Workplace Ethics (16 Minutes)
Managing Ethics (17 Minutes)
Complete Set (2 programs)

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Customer Service Counts
Best Seller!

Customer Service Counts

Your business or organization wouldn’t exist without your customers. But sometimes this all-important fact gets lost in the demands of daily activities. This award-winning video is the solution. Great for new hires or energizing your current team, it uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement but can be personally satisfying as well.

Versions Available:
Customer Service Counts (18 Minutes)
Customer Service: The Telephone Connection (17 Minutes)
Customer Service combo set (2 programs)

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Bullying and Respect in the Workplace
Best Seller!

Bullying and Respect in the Workplace

Bullies often act just under the radar, denying their hostile intent or shrugging off their behaviors as humorous or insignificant. Yet, the constant tension they create not only damages the individual targets of their behavior but also the workgroup as a whole.

Versions Available:
Bullying and Respect in the Workplace (19 Minutes)
Managing the Workplace Bully (18 Minutes)
Complete Set (2 programs)

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Training for a Harassment-Free Workplace
Best Seller!

Training for a Harassment-Free Workplace

Use this program, available as an online video or on DVD, to improve overall behavior, encourage communication, and help create a workplace that is respectful, productive—and harassment-free!

Format: Video + Quiz

Versions Available:
Employee Version (18 Minutes)
Manager Version (19 Minutes)
CA Manager Version (20 Minutes)
Employee/Manager combo set (2 Programs)
Employee/CA Manager combo set (2 Programs)

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