Study Guides Available

The following programs have been designed with optional accompanying Study Guides and/or Trainer's Manuals that are designed to enhance learning and retention. Now available at new low prices and sold in packs of 10, and pdfs are available for online licensing.

Sexual Harassment: A Commonsense Approach — Employee Version

Winner of the Cine Golden Eagle AwardThis gold-standard sexual harassment training video sets a tone of courtesy and respect throughout your workplace. With experts in the field adding their insights, you'll learn the definition of sexual harassment and see realistic scenes that offer examples of what is—and what is not—workplace sexual harassment. After all, isn't it commonsense?

(25 Minutes)

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How to Write and Deliver Great Speeches

The ability to engage, persuade and lead other people through public speaking is a powerful skill. And the good news: Anyone can give great speeches.

(35 Minutes)

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Performance Appraisals: Getting Results

Effective performance appraisals motivate your top employees to do even better and they tell underperformers exactly what is expected and how to improve. Make sure your performance appraisals increase productivity, resolve problems, and improve work satisfaction—both for your employees and supervisors.

(18 Minutes)

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Dealing with the Irate Customer

Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.

(21 Minutes)

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Harassment & Diversity: Respecting Differences — Employee Version

Employees are just as responsible as managers for maintaining a workplace that is free from harassment. This diversity training video focuses on sensitivity and awareness, teaching why respect for coworker differences is not only required by the law but is also the right thing to do.

(16 Minutes)

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Workplace Violence: The Early Warning Signs — Employee Version

Workplace violence. It can happen in any size organization, in any industry. Detailing ten distinct warning signs that could foretell violence in your organization, this training video emphasizes the need for employees to speak up and get help if they notice anything that causes concern.

(16 Minutes)

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Conflicts in the Workplace

While acknowledging common sources of conflict, this entertaining video provides eight specific and reliable skills that help you put aside your differences, control your emotions, and move forward.

(17 Minutes)

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Leadership at Every Level

Imagine if all your good managers became great leaders. Learn how setting and subordinates determine which management style is most appropriate for your situation.

(24 Minutes)

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The Well-Managed Meeting

Use this best-selling video to learn how to run a meeting well, and set a company-wide standard for meetings that reach their goals—and end on time.

(22 Minutes)

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Harassment: Sex, Religion, and Beyond — Employee Version

Our award-winning harassment training program deals with sexual harassment...and more. In a series of compelling stories, this broadcast-quality film explains the law while capturing the imagination and personalizing the value of inclusiveness.

(19 Minutes)

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Workplace Ethics: Code of Conduct Training for Employees

Ethics matter — not just big scandals, but the small everyday decisions that add up, too. This award-winning workplace ethics training video follows four realistic scenarios that raise awareness, provide a framework for ethical decision making, and will help create a company that employees can be proud of.

(16 Minutes)

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Customer Service Counts

Your business or organization wouldn’t exist without your customers. This award-winning video uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement, but can be personally satisfying as well.

(18 Minutes)

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Bullying and Respect in the Workplace

Bullies often act just under the radar, denying their hostile intent or shrugging off their behaviors as humorous or insignificant. Yet, the constant tension they create not only damages the individual targets of their behavior but also the workgroup as a whole.

(18 Minutes)

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Training for a Harassment-Free Workplace — Employee Version

Use this program, available as an online video or on DVD, to improve overall behavior, encourage communication, and help create a workplace that is respectful, productive—and harassment-free.

(18 Minutes)

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