Case Study: Universal Therapy Group

Burlington, Iowa

A Kantola customer since 2013


The staff at Universal Therapy Group in Burlington, Iowa is a highly-skilled group. True to the name “Universal,” they offer a wide range of services, from physical, occupational and speech therapy to personal training and sports enhancement. “It’s a fun group to work with,” says Diane Roelfs, Human Resources Manager. Diane uses sexual harassment video training both one-on-one for new hire orientation and in group settings during annual refresher training. After showing employees the video for background and content, Diane presents scenarios developed for their specific work environment and encourages discussion. These sessions help employees understand that “others may have a different level of sensitivity and that we need to be respectful of each person’s perspective about what is considered appropriate behavior in the workplace.”

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