This email etiquette training will help you and your employees avoid embarrassing errors and make your best impression on customers and colleagues.
 
In spite of texting and other informal means of communication, business correspondence still counts. And email is still the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
 
Use this email skills video to learn about:
  • Email etiquette and best practices.
  • Openings and closings.
  • Proper formatting and subject lines.
  • Grammar and punctuation.
  • Writing “bad news” emails.
  • Email customer service.

No matter how long you’ve been using email, you’ll learn some very important guidelines that will improve communication, protect you from catastrophes, and ensure your messages are professional, every time.

Professional Email Etiquette

KP -EE

26 Minutes

DVD
Online
SCORM 1.2 Course for your LMS

Try it Now

Reviews

"Service and quality are always excellent. We used your online harassment eLearning for over 600 of our employees. After using several other vendors using your service was amazing. The ease and quality of the enrollment process, internet support and reporting far exceeded any other program I have ever used. Even better I have received so many comments about the quality of the course content. Thank you for making my life easier!"Linda Hanssen

Director of Training
Guckenheimer
California
A Kantola Customer Since 2005

"I like the quality of your videos and the reasonable price. Sole practitioners don't have deep pockets for a lot of quality training videos and you make it possible to add to the library."Ralph R. Braithwaite

Limitless Consulting Group
West Hartford, CT
A Kantola Customer Since 2002