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Wednesday's Touch

Length:    6 Minutes
Formats:    Online Training on Kantola’s LMS

  Online Training on Your LMS

  Instant Streaming

  Embedded Clips

  DVD
Captions / Languages:    Closed Captioned

  Spanish

  French

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Customer service is an art as well as a science.

Skills can be taught, but the right attitude is even more meaningful. This video, inspired by author and professional speaker Byrd Baggett, tells a simple but moving story about the importance of one customer service rep in the eyes of her customer. It inspires viewers to see that customers are people, too -- and to build relationships that keep customers coming back.

Production Information
Format DVD
Duration: 6 Minutes  

Categories:
Complete List, Customer Service Training

KeyWords:
Customer Service Training, Complete List
 
QTY
Purchase DVD
$169.00
5th Video is FREE!
 
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Customers Say... "I spoke with a representative before regarding a previous order and she was very helpful. It made me want to continue to do business with Kantola. Never underestimate the power of good Customer Service."
Heather O’Keefe CHRP
HR Training Consultant
Factors Group of Nutritional Companies Inc.
Coquitlam, British Columbia
A Kantola Customer Since 2003

12/3/2015