Interpersonal Skills

Conflicts in the Workplace

While acknowledging common sources of conflict, this entertaining video provides eight specific and reliable skills that help you put aside your differences, control your emotions, and move forward.

(17 Minutes)

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Good Boss, Bad Boss

Great bosses are self-obsessed—but not for egotistical reasons. The best are those who understand their people’s opinions of them and what it’s like to work for them.

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