Influence & Negotiation

Influence in business is not just for leaders – call it persuading, negotiating, or convincing – ethical influence is the foundation of all powerful business relationships. Develop behaviors that are sure to enhance your position of power and influence.

The Power of Persuasion

Increase your power and influence with simple, guaranteed methods you'll start using right away. In this dynamic presentation, Robert Cialdini provides fascinating insights on how to be successful in your attempts to persuade all manner of other people. This program is a "must" for managers, marketers, and manipulators of all kinds!

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Acting with Power

Combining research on the psychology of power with the acting skills of the theater, Professor Gruenfeld illustrates how our nonverbal behavior affects how we are perceived in a hierarchy — far more than the words or arguments we use.

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Building a Winning Team

Jon Gordon's strategies for successfully uniting teams build on the premise that communication is key.

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Negotiation: Myths, Misperceptions and Damned Lies

Professor Neale debunks common negotiation myths as she shares the results of empirical research on negotiating strategies and the process of “mutual influence” that drives negotiation.

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Getting the Best from Others

Not understanding what motivates each individual, managers offer incentives that are not meaningful, or "encouragement" that backfires and alienates their staff. Doug Harris explains the steps for reaching awareness, managing biases, and "doing unto others as they want to be done unto."

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Influence: How to Build Effective Relationships and Allies

It is necessary for you to influence people at all levels of your organization in order to get your job done. Carole Robin explains how the effective use of influence helps you deliver on your promises and produce excellent results, making you one of the "go-to" people in your organization. And this in turn makes your circle of influence grow ever larger.

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Leading in a Connected World

Professor Cross explains what high-quality, energy-building networks look like and how to manage your organization’s interpersonal networks to drive business results.

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Power: How to Get It, Use It, and Keep It

Getting a job, having control over your work, and holding on to a job all require more than simply excelling at what you do. They require an understanding of power. According to Professor Pfeffer, individual power comes from political skill, which is characterized by social astuteness, networking ability, interpersonal influence, and “apparent” sincerity. And power comes from knowing the rules of the game, recognizing the power of others, and—most of all—being willing and able to play the game.

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Skills, Techniques, and Strategies for Effective Negotiations

As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. He describes common negotiation mistakes that unnecessarily complicate solutions and can prevent you from getting what you want. He then provides practical, effective methods that you can use to sidestep the pitfalls and stay focused on getting the best deal possible.

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Fear of Feedback

In most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors. Myra Strober and Jay Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication.

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Strategies for Selling

Selling is not an event but an ever-changing process that requires a solid strategy to achieve positive results. James Healy explains how to manage the four dynamic and interactive functions of selling and describes the skills that good salespeople need to learn in order to develop an effective selling strategy.

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Infinite Reality

Virtual reality is here — what does that mean for your business? Early adopters such as Merrill Lynch, Toyota, LinkedIn and Konica Minolta are already seeing dramatic results in learning simulations, training, and marketing effectiveness. Professor Bailenson draws on his years of psychology experiments in Stanford’s Virtual Human Interaction Lab to demonstrate, in dramatic video footage, the power of virtual reality.

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Getting (More of) What You Want: Negotiating Deals Big and Small

A negotiation is not a battle. That’s how Professors Neale and Lys begin this presentation, explaining that a negotiation is the opposite of a battle.

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Winners (Don't) Take All

Each of us negotiates…virtually every day. But even with a great deal of experience, very few of us are really skilled in creating value in negotiation settings. Professor Margaret Neale helps you develop step-by-step mechanisms to prepare for negotiations and claim value in organizational and interpersonal disputes.

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