Help! I’ve Been Asked to Lead a Harassment Investigation

A Kantola Learning Minute


An HR Assistant asked, "Help! I've been asked to investigate a harassment complaint. Someone in our office recently complained about a co-worker and the company has tasked me with the investigation. Where do I start?" Find out in this week's Kantola Learning Minute with workplace trainer Linda Garrett, JD.



Transcript:
Hi, I'm Linda Garrett with a Kantola Learning Minute. Here's an interesting note we received: "Help! I've been asked to investigate a harassment complaint. Someone in our office recently complained about a co-worker and now the company has tasked me with the investigation. Where do I start? What do I do? Who do I interview? Does the order matter?"

Well, I'm glad you asked. Yes, I think the order does matter. Create a list of the people that you think you need to interview and begin with the person who came forward with the complaint. Next, interview the harasser, or the alleged harasser, and, if their stories don't jell, talk to other people who might have witnessed the behavior or seen what happened. Then, collect the tangible evidence. If there's an email, a note, a copy of a card -- whatever you can find that would help support the facts of the case, that should also go in your file.

Next, when you come to a conclusion, think about the things you need to do to make sure the harassment will stop. Do you need to do more training? Do you need to beef up your policies, perhaps?

It's very important that you take the kind of action to make sure that the problem doesn't continue. Also, that there's no retaliation.
I hope this has been helpful. I think you'll do well. Good luck.

Watch More Learning Minutes