 Use this program, available as an online video or on DVD, to improve overall behavior, encourage communication, and help create a workplace that is respectful, productive—and harassment-free.
(18 Minutes)
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 Based on our award winning video, this online or LMS-based interactive eLearning course adds exercises, games, and thought-provoking questions designed to keep users engaged with realistic examples, variety, and unexpected twists.
Includes versions compliant with California, New York, and other state-specific regulations.
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 Covering sexual harassment and other forms of harassment, our award-winning online eLearning course is an easy-to-manage, comprehensive tool for meeting harassment training requirements.
(45 Minutes)
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Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace.
(17 Minutes)
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This in-depth course on the HIPAA/HITECH Act breach regulations provides detailed information for developing a breach response plan.
(16 Minutes)
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 Even if drug-free training is not legally mandated in your business or industry, everyone benefits from raising employee awareness on the impact that drugs or alcohol can have on your workplace.
(14 Minutes)
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Your business or organization wouldn’t exist without your customers. This award-winning video uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement, but can be personally satisfying as well.
(18 Minutes)
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Ethics matter — not just big scandals, but the small everyday decisions that add up, too. This award-winning workplace ethics training video follows four realistic scenarios that raise awareness, provide a framework for ethical decision making, and will help create a company that employees can be proud of.
(16 Minutes)
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Social media is everywhere — including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.
(14 Minutes)
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Ethics shouldn’t be taken for granted. Without constant attention, ethical standards can be weakened by small decisions that add up. This award-winning ethics training video gives your managers the tools they need to uphold standards and protect the integrity of your organization.
(17 Minutes)
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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
(21 Minutes)
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Imagine if all your good managers became great leaders. Learn how setting and subordinates determine which management style is most appropriate for your situation.
(24 Minutes)
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The ability to engage, persuade and lead other people through public speaking is a powerful skill. And the good news: Anyone can give great speeches.
(35 Minutes)
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This award-winning employee discipline program gives managers six steps of positive, progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.
(21 Minutes)
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Effective performance appraisals motivate your top employees to do even better and they tell underperformers exactly what is expected and how to improve. Make sure your performance appraisals increase productivity, resolve problems, and improve work satisfaction—both for your employees and supervisors.
(18 Minutes)
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Workplace violence. It can happen in any size organization, in any industry. Detailing ten distinct warning signs that could foretell violence in your organization, this training video emphasizes the need for employees to speak up and get help if they notice anything that causes concern.
(16 Minutes)
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As a manager, you are expected to treat all of your employees evenhandedly and in compliance with the law. This management training video explains critical legal issues that every manager needs to understand.
(21 Minutes)
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.png) Whether you are a business investor, lender, supplier, customer, or acquirer, you'll need to know how to perform basic financial analysis that can save you from painful losses and win you big profits.
(59 Minutes)
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