Diversity and Inclusion: A Step-by-Step Guide for Employees


Diversity and Inclusion: A Step-by-Step Guide for Employees (20 Min)
Also Available:
  Spanish Version (20 min)
    Manager Version (20 min)
    Combined Set (2 Courses)
Creating an inclusive environment in the workplace can be a challenge. Employees sometimes clash and don’t work together as well as they should, even when they come from the same background. Add differences to the mix and this friction can get even worse, damaging teamwork and hurting the productivity of the group as a whole.

Fortunately, there are specific skills that can help us smooth workplace interactions and resolve issues that might come up, whether they involve ethnicity, age, gender, sexual orientation, disabilities or anything else that makes people feel different.

Employees learn how to:
  • Overcome resistance
  • Welcome newcomers
  • Make small gestures of support and acceptance
  • Meet in the middle
  • Look for opportunities to connect

These skills make it easier for everyone to be more open, more respectful in our behavior, and more willing to help others get the job done.

Filmed on location in a variety of settings, from healthcare to manufacturing, this video features dramatic scenes, first-person interviews, and research grounded in scientific studies that both provide new information and model the kind of behavior that contributes to a more positive workplace—for everyone.

More from Kantola:
  Conflicts in the Workplace

  Bullying & Respect

  Harassment-Free Workplace

  Complete Library (Best value!)

Diversity and Inclusion: A Step-by-Step Guide for Employees


20 Minutes

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"I really liked the video. I like to vary the media we offer to our employees and some topics lend themselves to video. I think this is one of them. The length is perfect to play and have a discussion without impacting operations for too long. Makes it easy to get multiple groups back to back too. It’s contemporary. Sometimes, even if the information doesn’t really get outdated, the look of the video might. I liked that this video looks new (clothes / hair / technology / workplaces). It’s relevant. It sends an important message without going too deep into the concepts of implicit bias and micro-aggressions and culturalism (which are all really good things, but I like it’s simple message that people could feel isolated for a multitude of reasons and we should do what we can to help everyone feel included). People get the point and understand that it’s natural to be drawn to those like us. When we have an awareness around it, we can make sure we take actions to be inclusive and appreciate each other. It doesn’t feel fake. I like the real language used in the scenarios, the variety of industries, and the fact that it gives people actual examples of how to make each other feel included."Michelle Lewis

Learning & Development Program Manager
University of Rochester
Rochester, NY

"I enjoyed the Diversity training. The videos give a clear understanding on how work should be enjoyable, as well as the importance of treating one another with respect and care. I also love the how the videos are structured (i.e the scenarios then it give the explanations in between) this helps to re-enforce by a way of listening and how to respond by watching."Dione Houston

Service Desk Team Lead
Richmond, VA