Complete List

All of the videos below are included in our Complete Online Library. Click on any video to learn more or watch a preview.

Complete Video Library

Our best value ever. Our complete library of best-selling training videos can now be made available to all of your employees online throughout the year with instant streaming access anytime on any device.

All of our training videos are SCORM-compliant for incorporating into your Learning Management System (LMS). No LMS? Take advantage of our feature-rich Kantola Online LMS at no additional cost. (All video courses are also available on DVD.)

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Bloodborne Pathogens

While not transmitted through casual contact, bloodborne pathogens present a risk in just about any workplace. That’s why it’s important to train all employees, not only those in positions where exposure hazards are a routine part of their jobs.

(17 Minutes)

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Bullying and Respect in the Workplace

Bullies often act just under the radar, denying their hostile intent or shrugging off their behaviors as humorous or insignificant. Yet, the constant tension they create not only damages the individual targets of their behavior but also the workgroup as a whole.

(18 Minutes)

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Conflicts in the Workplace

While acknowledging common sources of conflict, this entertaining video provides eight specific and reliable skills that help you put aside your differences, control your emotions, and move forward.

(17 Minutes)

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Customer Service Counts

Your business or organization wouldn’t exist without your customers. This award-winning video uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement, but can be personally satisfying as well.

(18 Minutes)

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Customer Service: The Telephone Connection

This video uses humor to teach that excellent telephone customer service doesn’t just happen. It requires dedication, skill—and enthusiasm.

(17 Minutes)

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Cyber Security: Self-Defense in the Digital Age

Narrated by Jesse Goldhammer of the UC Berkeley School of Information and Center for Long-Term Cybersecurity, this course provides best practices you can implement today to help you and your company stay safer online.

(35 Minutes)

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Dealing with the Irate Customer

Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.

(21 Minutes)

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Diversity and Inclusion: A Step-by-Step Guide for Employees

Creating an inclusive environment in the workplace can be a challenge. Fortunately, there are specific skills that can help us smooth workplace interactions and resolve issues that might come up, whether they involve ethnicity, age, gender, sexual orientation, disabilities or anything else that makes people feel different.

(20 Minutes)

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Diversity and Inclusion: A Step-by-Step Guide for Managers

Assembling the right people for the right job is hard enough. But once you have your people in place, how do you get them to work together and form a cohesive team? This hands-on guide show manager and supervisors how they can resolve issues around ethnicity, age, gender, sexual orientation, disabilities and more.

(20 Minutes)

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The Drug-Free Workplace: Setting the Standard

Even if drug-free training is not legally mandated in your business or industry, everyone benefits from raising employee awareness on the impact that drugs or alcohol can have on your workplace.

(14 Minutes)

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Earthquake Preparedness Training

This video provides guidance for being prepared for the next big earthquake while showing detailed instruction and visual demonstration of the Drop, Cover and Hold procedure in both English & Spanish.

(10 Minutes)

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Employment Laws: What Supervisors Need to Know

Supervisors are your front line in preventing legal violations that could bring hefty penalties if employees are not managed properly. Both newly promoted supervisors and experienced managers need a clear understanding of potential legal issues that impact the workplace.

(19 Minutes)

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Exploring Human Nature

Would you act to save your life in a fire? Would you help a stranger in need? Narrated by Dr. Zimbardo, this fascinating program offers insights into the underlying forces driving individual and group behavior. Teach your employees how social rules, unconscious biases, and “group think” heavily influence how we analyze and make decisions.

(57 Minutes)
Discounted for Educators

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Federal Wage and Hour Laws: What You Need to Know

Wage & Hour law is complicated. Most supervisors know some of what they need to know, but few really know as much as they should. This program will make your supervisors a better, more legally-compliant manager.

(32 Minutes)

   
Also Available:
  California Version (45 min)
   

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Fire Safety & Evacuation

Fire safety is the collective responsibility of every employee. Unsafe behavior by just one individual can put everyone in the building at risk. Use this video to raise awareness and teach essential fire safety skills.

(16 Minutes)

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Forklift Operation & Safety

It's essential that forklift drivers focus on safety first. This video emphasizes an awareness of forklift driving hazards and promotes best-practices that will help keep your workplace accident-free.

(18 Minutes)

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Harassment & Diversity: Respecting Differences — Employee Version

Employees are just as responsible as managers for maintaining a workplace that is free from harassment. This diversity training video focuses on sensitivity and awareness, teaching why respect for coworker differences is not only required by the law but is also the right thing to do.

(16 Minutes)

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Harassment & Diversity: Respecting Differences — Manager Version

Harassment is not just about sex. Use this diversity training course to make sure your managers understand their responsibilities to help create a workplace that is free from harassment.

(20 Minutes)

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Harassment: Sex, Religion, and Beyond — Employee Version

Our award-winning harassment training program deals with sexual harassment...and more. In a series of compelling stories, this broadcast-quality film explains the law while capturing the imagination and personalizing the value of inclusiveness.

(19 Minutes)

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Harassment: Sex, Religion, and Beyond — Manager Version

The Manager version of our award-winning harassment program teaches supervisors and managers their obligation to be on the lookout for harassment in any form, and their need to step in earlier rather than later, before the situation escalates and creates a more serious problem.

(23 Minutes)

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HazMat: What You Need to Know

The OSHA Hazard Communication Standard (HCS) requires that employees who work with potentially hazardous chemicals receive information about how to use these substances safely. Show your workers how to access critical information that will keep themselves and their coworkers safe on the job.

(15 Minutes)

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HIPAA Essentials: What Everyone Needs to Know

This comprehensive HIPAA training video provides an overview of the Health Insurance Portability and Accountability Act (HIPAA) and introduces viewers to the who, what, and why of HIPAA. It addresses the specific definitions and rules that govern how health information is protected, and when it may be used, accessed, or disclosed.

(14 Minutes)

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HIPAA for Managers: Meeting Your Responsibilities Under the Law

This detailed review of the Health Insurance Portability and Accountability Act (HIPAA) provides administrators, supervisors, and managers with the tools they need for developing and reviewing their HIPAA privacy and security programs.

(24 Minutes)

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Responding to HIPAA Breaches: A Step-by-Step Guide

This in-depth course on the HIPAA/HITECH Act breach regulations provides detailed information for developing a breach response plan.

(16 Minutes)

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How to Write and Deliver Great Speeches

The ability to engage, persuade and lead other people through public speaking is a powerful skill. And the good news: Anyone can give great speeches.

(35 Minutes)

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Leadership at Every Level

Imagine if all your good managers became great leaders. Learn how setting and subordinates determine which management style is most appropriate for your situation.

(24 Minutes)

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Listening Under Pressure

It's easy to get sidetracked by coworkers, cell phones, other customers, and a hundred other things. Good listening skills are essential for meeting customer needs—and ensuring a positive experience with your organization.

(14 Minutes)

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Management & Leadership Skills for Supervisors

Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace.

(17 Minutes)

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Managing Ethics: Code of Conduct Training for Managers

Ethics shouldn’t be taken for granted. Without constant attention, ethical standards can be weakened by small decisions that add up. This award-winning ethics training video gives your managers the tools they need to uphold standards and protect the integrity of your organization.

(17 Minutes)

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Managing the Drug-Free Workplace

The widespread use and acceptance of alcohol and drugs in society has had an impact on the workplace—and created special challenges for managers. This course helps you meet mandated training requirements and provides guidance for your managers and supervisors.

(23 Minutes)

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Managing the Workplace Bully

Use this program to learn how to stop bullying behavior and turn a dysfunctional environment into a healthy, productive and pleasant place to work.

(18 Minutes)

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Office Ergonomics: Creating a Comfortable Workstation

This illustrated, step-by-step video guide helps you set up your computer work environment to maximize comfort and productivity while avoiding long-term injury caused by repetitive stress and strain.

(10 Minutes)

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Performance Appraisals: Getting Results

Effective performance appraisals motivate your top employees to do even better and they tell underperformers exactly what is expected and how to improve. Make sure your performance appraisals increase productivity, resolve problems, and improve work satisfaction—both for your employees and supervisors.

(18 Minutes)

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The Power of Positive Discipline

This award-winning employee discipline program gives managers six steps of positive, progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.

(21 Minutes)

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Professional Email Etiquette

No matter how long you’ve been using email, you’ll learn some very important guidelines in this video—guidelines that will protect you from catastrophes and ensure your messages are professional, every time.

(26 Minutes)

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Proper Lifting Techniques

You can’t rely on instinct when it comes to lifting properly. If you don’t stop and think before you grab that heavy crate or unwieldy piece of plywood, you can get seriously hurt.

(15 Minutes)

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Quid Pro Quo: When People with Power Make Demands

Quid Pro Quo harassment means this for that. It’s when an employee’s job or future depends on meeting demands for sexual favors. This program does not pull punches. It states what we all know but tend to gloss over – that it’s people with power who are the problem.

(11 Minutes)

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Resisting the Flu

Educate your staff on how to prevent transmission of the seasonal flu, care for themselves and others, and recognize danger signs that require urgent medical attention. Narrated by Eric A. Weiss, MD, of the Stanford University School of Medicine.

(13 Minutes)

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Slips, Trips, & Falls

Slips, trips and falls are among the leading causes of disabling accidents in the workplace. Yet the vast majority of these injuries can be prevented with a commitment to certain basic but very important principles.

(21 Minutes)

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Social Media at Work

Social media is everywhere — including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.

(14 Minutes)

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The ART of Customer Service

Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.

(10 Minutes)

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Time Management (for Managers)

Overworked? Overwhelmed? You're not alone. Learn practical tools for getting a handle on your workday and your employees. After all, as a manager, you don't only get paid for what you do—you get paid for what your people do.

(26 Minutes)

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Training for a Harassment-Free Workplace — Employee Version

Use this program, available as an online video or on DVD, to improve overall behavior, encourage communication, and help create a workplace that is respectful, productive—and harassment-free.

(18 Minutes)

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Training for a Harassment-Free Workplace — Manager Version

This Manager's version features a sequence of original stories that convey important training points as seen through the eyes of the participants. Use this program to improve overall behavior, encourage communication, and help create a workplace that is respectful, productive—and harassment-free.

(19 Minutes)

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Wednesday's Touch

Customer service is an art as well as a science. Filmed in a retail setting, this short video demonstrates that while "skills" are one thing, but the right attitude is even more meaningful.

(6 Minutes)

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The Well-Managed Meeting

Use this best-selling video to learn how to run a meeting well, and set a company-wide standard for meetings that reach their goals—and end on time.

(22 Minutes)

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When the Phone Rings

When the phone rings, your employees have only a few seconds to set a tone. Make sure your telephone customer service employees are ready for business.

(20 Minutes)

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Workplace Ethics: Code of Conduct Training for Employees

Ethics matter — not just big scandals, but the small everyday decisions that add up, too. This award-winning workplace ethics training video follows four realistic scenarios that raise awareness, provide a framework for ethical decision making, and will help create a company that employees can be proud of.

(16 Minutes)

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Workplace Violence: The Early Warning Signs — Employee Version

Workplace violence. It can happen in any size organization, in any industry. Detailing ten distinct warning signs that could foretell violence in your organization, this training video emphasizes the need for employees to speak up and get help if they notice anything that causes concern.

(16 Minutes)

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Workplace Violence: The Early Warning Signs — Manager Version

The manager version of this video covers the ten warning signs seen in the employee version while offering additional content, such as how to hold information-gathering meetings, confront a bad actor, or terminate a problem employee.

(24 Minutes)

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Capabilities-Driven Strategy

Drawing on research, including in-depth case studies on companies such as Apple and IKEA, Paul Leinwand explains how companies can correct a flawed strategy and still create value in the market.

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Creativity: The Pixar Process

With fascinating insights about the creative process at Pixar and Disney, Ed Catmull reminds us that whatever conclusions we have drawn, we need to hold them lightly. Though they may have been right at one time, that doesn’t mean they are right today.

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Good Boss, Bad Boss

Great bosses are self-obsessed—but not for egotistical reasons. The best are those who understand their people’s opinions of them and what it’s like to work for them.

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Happiness Matters

Tony Hsieh discusses the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture.

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How to Think Like a Start-Up Leader

Steve Blank explains why the innovation process is so difficult in larger organizations and shares tools and processes that successful start-ups use to drive innovation.

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The Invention Cycle

Dr. Seelig describes this framework as the “Invention Cycle.” She details the attitudes and actions required for generating and maintaining this cycle as a self-perpetuating loop—increasing your success every step of the way. Anyone can have ideas, but it takes unique skills to launch something truly new into the world.

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Leadership Lessons from the Gridiron

Giving us glimpses of his experience on the field—from ignominious interceptions to come-from-behind wins—with self-deprecating humor and passion for the game, Steve Young shares his lifelong takeaways.

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Managing the Millennials

New generations entering the job market have always caused disruption for coworkers and created challenges for managers from previous generations. The Millennials now entering the job market are no different. Alec Levenson’s research of over 40,000 employees, comparing Millennials to Generation X, shows significant differences in their needs for flexibility, team cohesion, and supervisor support and appreciation.

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The Power of Persuasion

Increase your power and influence with simple, guaranteed methods you'll start using right away. In this dynamic presentation, Robert Cialdini provides fascinating insights on how to be successful in your attempts to persuade all manner of other people. This program is a "must" for managers, marketers, and manipulators of all kinds.

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Why Zebras Don't Get Ulcers

Tackling the serious topic of stress in his famously entertaining manner, Robert Sapolsky sets the stage on a Kenyan savannah, with a hungry lion in hot pursuit of a terrified zebra. As he explains, the zebra’s fight-or-flight response channels essential energy to its survival effort by shutting down and even damaging nonessential biological functions—in a temporary, short-term response.

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