Communication Training

Communication is an essential component to the success of your workplace. Conflicts, misunderstandings, and criticism can all affect the way your employees interact with each other.

Whether you want your employees to learn how to listen to each other better or just get past their differences so they can get their jobs done, Kantola offers a number of communication skills videos designed to help you and your employees communicate more effectively. Use these communication training courses to improve teamwork and smooth over those "people problems" that can otherwise add stress and interfere with your team members' ability to do their best work.

Leadership Collection (7 Courses)

Turning managers into leaders is one of the best training investments you can make. This collection provides a set of precision tools to develop skills in leadership, communication, and management.

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Conflicts in the Workplace
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Conflicts in the Workplace

While acknowledging common sources of conflict, this entertaining video provides eight specific, reliable solutions... Skills that help you put aside your differences, control your emotions, and move forward.

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Leadership Development DVD
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Leadership at Every Level

This leadership video begins by demonstrating four successful management styles: direction, influence, collaboration, and delegation. It then explains how your setting and your subordinates determine which management style is most appropriate for your situation -- and the need to adapt to changing circumstances.

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The Well-Managed Meeting
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The Well-Managed Meeting

We're all busy these days and we can't afford to waste our time with nonproductive meetings. Use this best-selling video to learn how to run a meeting well, and set a company-wide standard for meetings that reach their goals—and end on time.

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The Power of Positive Discipline
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The Power of Positive Discipline

This award-winning employee discipline program gives managers six steps of positive, progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem. In many cases, employees will respond early in the process. But if not, the later steps help managers address continuing performance shortcomings calmly and professionally.

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Listening Under Pressure

In this training video, you'll learn the right and wrong ways to handle customer service challenges. See how three specific listening skills can soothe problem customers; help you get the information you need to solve their problems; and keep your focus in spite of interruptions.

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Performance Appraisals: Getting Results

Effective performance appraisals add value to your organization. They motivate your top employees to do even better. And they tell underperformers exactly what is expected and how to improve. This supervisor training video shows that effective performance reviews can increase productivity, resolve problems, and improve work satisfaction—both for employees and their managers.

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Exploring Human Nature

Would you act to save your life in a fire? Would you help a stranger in need? Narrated by Dr. Zimbardo, this fascinating program offers insights into the underlying forces driving individual and group behavior. Teach your employees how social rules, unconscious biases, and “group think” heavily influence how we analyze and make decisions.

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Social Media at Work

Social media is everywhere — including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.

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Breakthrough Listening

Communication is a critical part of every business environment. When there's a breakdown, we usually think the solution is to speak more clearly. But the solution is often in the listening. This communication video will teach your staff the skills that will make them better listeners—and better communicators.

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Performance Coaching

Your staff needs direction and feedback. That's where employee coaching comes in. This management training video shows you how to communicate specific expectations and remove any obstacles that get in the way. Inspire employees who are doing well—by pointing out what they can be doing even better!

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Professional Email Etiquette

No matter how long you’ve been using email, you’ll learn some very important guidelines in this video—guidelines that will protect you from catastrophes and ensure your messages are professional, every time.

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When the Phone Rings

When the phone rings, your employees have only a few seconds to set a tone - to communicate that your company listens to customers and gives them what they need. Make sure your telephone customer service employees are ready for business.

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The Stanford Video Guide to Negotiating

Winner of the Cine Golden Eagle AwardNegotiating is the art of making better deals. Making the right business deal can turn a small venture into a big one, or it can turn a quiet product into a blockbuster. Skill, preparation, and confidence are the keys to negotiating well. This business training video will keep you a step ahead of your negotiating counterparts.

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Getting Ahead by Getting Along

This workplace communication video shows that coworkers can settle personality clashes amongst themselves before their differences get a chance to escalate. Small bits of humor make this training video easy viewing, and the message is universal—play fair, and others will respond in kind.

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Criticism: Giving and Taking

We all need criticism. It's a part of learning. This is a guide to taking criticism professionally, without defensiveness, and without feeling humiliated. Use this communication training video to establish a spirit of cooperation and growth, and create a more effective organization.

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How to Write and Deliver Great Speeches

One of the most powerful skills you'll ever have is your ability to inform, persuade and lead other people through public speaking. And the good news is: anyone can give great speeches! In this Toastmasters International public speaking video, you'll learn techniques used by exceptional speakers—techniques that will capture the attention and respect of your audience.

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