Best Sellers

A selection of some of our customers' favorite courses and programs.

The Power of Persuasion

Increase your power and influence with simple, guaranteed methods you'll start using right away. In this dynamic presentation, Robert Cialdini provides fascinating insights on how to be successful in your attempts to persuade all manner of other people. This program is a "must" for managers, marketers, and manipulators of all kinds!

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Happiness Matters

Tony Hsieh discusses the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture.

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Managing the Millenials

New generations entering the job market have always caused disruption for coworkers and created challenges for managers from previous generations. The Millennials now entering the job market are no different. Alec Levenson’s research of over 40,000 employees, comparing Millennials to Generation X, shows significant differences in their needs for flexibility, team cohesion, and supervisor support and appreciation.

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Playing to Win: How Strategy Really Works

Most companies aren’t winning today—not because of the economy, rapid change, or rising complexity. It’s because they confuse strategy with vision and don't make the critical decisions it takes to win. Using the example of P&G’s dramatic turnaround of its Olay skincare line, A.G. Lafley and adviser Roger Martin prescribe a disciplined approach to five strategic choices.

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The Mastery of Speaking as a Leader

Terry Pearce demonstrates ways in which a leader can elevate a speech into a more powerful and ultimately productive experience for both speaker and listener. Pearce explains three rules that set the stage for consistently engaging presentations: speak on topics you care about, incorporate personal experiences, and structure your speech as a story.

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Revolutionary Leadership

Today’s organizations face accelerating change, intensifying competition, rapid commoditization, and a historic shift in bargaining power from producer to consumer. To survive, organizations must reinvent management to inspire continual invention and adaptability in all employees.

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The Art of Leadership

Doug Conant, former CEO of Campbell Soup company understands that it’s in the moments of saying “just the right thing at just the right time” that leaders can make a positive, constructive impact on others, and shares six guiding principles of leadership for doing so.

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Negotiation: Myths, Misperceptions and Damned Lies

Professor Neale debunks common negotiation myths as she shares the results of empirical research on negotiating strategies and the process of “mutual influence” that drives negotiation.

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Strategy for Transformational Change

When Brad Smith took over as CEO, Intuit founder Scott Cook advised him to “Question everything.” In this highly informative presentation, Smith shares secrets that have led to revolutionary new products, sky-high productivity, and a ranking on Fortune's 100 Best Companies to Work For.

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Leadership Lessons from the Gridiron

Giving us glimpses of his experience on the field—from ignominious interceptions to come-from-behind wins—with self-deprecating humor and passion for the game, Steve Young shares his lifelong takeaways.

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How Great Companies Achieve Extraordinary Results with Ordinary People

Dr. Charles O'Reilly argues that the source of sustained competitive advantage already exists within every organization. O'Reilly's prescription for an overheated labor market: abandon the obsession with hiring high-priced stars, instead motivating ordinary people to build a great company and achieve extraordinary results.

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The Inspiring Leader

Jack Zenger explains the most impactful attribute shared by highly effective leaders.

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Skills, Techniques, and Strategies for Effective Negotiations

As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. He describes common negotiation mistakes that unnecessarily complicate solutions and can prevent you from getting what you want. He then provides practical, effective methods that you can use to sidestep the pitfalls and stay focused on getting the best deal possible.

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How to Manage People Through Continuous Change

Change is now business as usual. But employees are increasingly skeptical about committing to business strategies that are constantly being redefined. Carol Kinsey Goman presents specific methods for communicating your plan and the negative consequences for your team if they don't get on board.

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Gen Y Decoded

Today’s young workers are a new breed. Socio-cultural factors, such as the self-esteem movement and ubiquitous technology, shaped a generation that thinks differently than its predecessors. Leaders that adjust their communication styles and expectations will succeed in connecting with and motivating this group. Dr. Yarrow’s tips for effectively managing Gen Y include providing context, relevance, and purpose for their work.

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A Leader's Legacy

Based on 25 years of research, Jim Kouzes explores the tough and often ambiguous issues that today's leaders must grapple with, including how you can't take trust for granted, why failure should always be an option, and how to liberate the leader in everyone.

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Why Zebras Don't Get Ulcers

Tackling the serious topic of stress in his famously entertaining manner, Robert Sapolsky sets the stage on a Kenyan savannah, with a hungry lion in hot pursuit of a terrified zebra. As he explains, the zebra’s fight-or-flight response channels essential energy to its survival effort by shutting down and even damaging nonessential biological functions—in a temporary, short-term response.

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Creating Infectious Action

Brand development is shifting from an advocacy marketing model (why one should buy a brand) to an ambassador model (how you can participate in the brand). Social media offers a platform that can rapidly transmit brand messaging to an audience while letting the audience participate in the message.

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Creating Winning Social Media Strategies

Citing intriguing examples from Oracle, Southwest Airlines, Walmart, Comcast, and Starbucks, Charlene Li shows us how companies can use social media tools to develop more intimate and beneficial relationships with customers.

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