Best Sellers

A selection of some of our customers' favorite courses and programs.

Harassment: Sex, Religion, and Beyond
Best Seller!

Harassment: Sex, Religion, and Beyond

Our award-winning harassment training program deals with sexual harassment...and more! In a series of compelling stories, this broadcast-quality film explains the law while capturing the imagination and personalizing the value of inclusiveness.

Versions Available:

Employee Interactive eLearning
Manager Employee/Manager combo set
CA Manager Employee/CA Manager combo set

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Bullying and Respect in the Workplace
Best Seller!

Bullying and Respect in the Workplace

Bullies often act just under the radar, denying their hostile intent or shrugging off their behaviors as humorous or insignificant. Yet, the constant tension they create not only damages the individual targets of their behavior but also the workgroup as a whole.

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Bullying and Respect in the Workplace
Managing the Workplace Bully
Employee/Manager combo set

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Customer Service Counts
Best Seller!

Customer Service Counts

Your business or organization wouldn’t exist without your customers. But sometimes this all-important fact gets lost in the demands of daily activities. This award-winning video is the solution. Great for new hires or energizing your current team, it uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement but can be personally satisfying as well.

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Customer Service Counts
Customer Service: The Telephone Connection
Customer Service combo set

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Sexual Harassment Video
Best Seller!

Sexual Harassment: A Commonsense Approach

Winner of the Cine Golden Eagle AwardThis gold-standard sexual harassment training video sets a tone of courtesy and respect throughout your workplace. With experts in the field adding their insights, you'll learn the definition of sexual harassment and see realistic scenes that offer examples of what is—and what is not—workplace sexual harassment. After all, isn't it commonsense?

Versions Available:

Employee Interactive eLearning
Manager Employee/Manager combo set
CA Manager Employee/CA Manager combo set
CT Manager Employee/CT Manager combo set

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Conflicts in the Workplace
Best Seller!

Conflicts in the Workplace

While acknowledging common sources of conflict, this entertaining video provides eight specific, reliable solutions... Skills that help you put aside your differences, control your emotions, and move forward.

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Workplace Ethics: Code of Conduct Training for Employees
Best Seller!

Workplace Ethics: Code of Conduct Training for Employees

Ethics matter — not just big scandals, but the small everyday decisions that add up, too. This award-winning workplace ethics training video follows four realistic scenarios that raise awareness, provide a framework for ethical decision making, and will help create a company that employees can be proud of.

Versions Available:

Workplace Ethics
Managing Ethics
Employee/Manager combo set

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Workplace Violence: The Early Warning Signs
Best Seller!

Workplace Violence: The Early Warning Signs

Workplace violence. It can happen in any size organization, in any industry. Detailing ten distinct warning signs that could foretell violence in your organization, this training video emphasizes the need for employees to speak up and get help if they notice anything that causes concern.

Versions Available:

Employee
Manager Employee/Manager combo set

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Leadership Development DVD
Best Seller!

Leadership at Every Level

This leadership video begins by demonstrating four successful management styles: direction, influence, collaboration, and delegation. It then explains how your setting and your subordinates determine which management style is most appropriate for your situation -- and the need to adapt to changing circumstances.

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Dealing with the Irate Customer
Best Seller!

Dealing with the Irate Customer

Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.

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Harassment & Diversity: Respecting Differences
Best Seller!

Harassment & Diversity: Respecting Differences

Employees are just as responsible as managers for maintaining a harassment-free workplace. This diversity training video focuses on sensitivity and awareness, teaching why respect for coworker differences is not only required by the law but is also the right thing to do.

Versions Available:

Employee
Manager Employee/Manager combo set

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Managing the Workplace Bully
Best Seller!

Managing the Workplace Bully

What do you do if you’re the supervisor or manager of a problem employee? What if you are the target of bullying behavior, yourself? Use this program to learn how to stop bullying behavior and turn a dysfunctional environment into a healthy, productive and pleasant place to work.

Versions Available:

Managing the Workplace Bully
Bullying and Respect in the Workplace
Employee/Manager combo set

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The Power of Positive Discipline
Best Seller!

The Power of Positive Discipline

This award-winning employee discipline program gives managers six steps of positive, progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem. In many cases, employees will respond early in the process. But if not, the later steps help managers address continuing performance shortcomings calmly and professionally.

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The Happiness Advantage
Best Seller!

The Happiness Advantage

Happy employees perform more accurately on tasks and think smarter. They are 31% more productive, take fewer sick days, achieve higher sales and make more money. Shawn Achor illustrates practical steps each of us can take to imprint our brains with positive patterns, break old habits, change our attitudes, and become persistently happier—in just 21 days! Train everyone in your company to renounce pessimism and adopt a new outlook on life… and work!

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The Well-Managed Meeting
Best Seller!

The Well-Managed Meeting

We're all busy these days and we can't afford to waste our time with nonproductive meetings. Use this best-selling video to learn how to run a meeting well, and set a company-wide standard for meetings that reach their goals—and end on time.

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Happiness Matters

Tony Hsieh discusses the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture.

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Managing the Millenials

New generations entering the job market have always caused disruption for coworkers and created challenges for managers from previous generations. The Millennials now entering the job market are no different. Alec Levenson’s research of over 40,000 employees, comparing Millennials to Generation X, shows significant differences in their needs for flexibility, team cohesion, and supervisor support and appreciation.

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Creative Confidence

David Kelley, founder and chair of IDEO, discusses human-centered “design thinking,” which requires building empathy for the end-users of whatever product, service or environment you are creating. But empathy alone is not enough. If you want to innovate routinely, you must have a process.

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The Values-Based Leader

Practical advice on how to lead while staying true to your moral compass. Values-based leadership is possible for anyone to achieve, at any point in a career, by adhering to four guiding principles of behavior.

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Building a Winning Team

Jon Gordon's strategies for successfully uniting teams build on the premise that communication is key.

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Minimizing Gender Biases in the Workplace

We unconsciously use cognitive shortcuts, including gender stereotypes, and unfortunately, these stereotypes bias our evaluations and often give men the edge. Drawing from compelling research, Dr. Correll explains how we can minimize gender bias.

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