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Doug Harris
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Jack Zenger, PhD
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Robert Cialdini
  Top Selling Video Training
  1. Sexual Harassment: A Commonsense Approach -- Employee Version
  2. Harassment & Diversity: Respecting Differences — Manager Version
  3. The Stanford Video Guide to Negotiating
  4. How to Write and Deliver Great Speeches
  5. Managing People
  6. The Essentials of Great Service
  
 
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University of Central Florida
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Nearly 200 training videos to solve your learning needs

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Harassment & Diversity

Sexual Harassment: A Commonsense Approach -- Employee VersionSexual Harassment: A Commonsense Approach -- Employee Version
This program helps you train your employees and set a tone of courtesy ...
Harassment & Diversity: Respecting Differences — Manager VersionHarassment & Diversity: Respecting Differences — Manager Version
Harassment is not just about sex. It can also be about race, religio...

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Human Resources

Performance Appraisals: Getting ResultsPerformance Appraisals: Getting Results
Effective performance appraisals add value to your organization. They motivate your top emplo...
Hiring Success: A Step-By-Step GuideHiring Success: A Step-By-Step Guide
In this entertaining video, you'll learn techniques that will help you find the best person for ...

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Customer Service Training

The Essentials of Great ServiceThe Essentials of Great Service
Comedy Central created a training video?!! Yes, and it's a real winner. Darrell Hammond from "Saturda...
Telephone Customer Service: Basic and Advanced CSR SkillsTelephone Customer Service: Basic and Advanced CSR Skills
If you need a heavy-duty video that covers all aspects of telephone selling...

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Management

Performance CoachingPerformance Coaching
Employees need direction and feedback. That's where coaching comes in. This program shows you how to communicate...
Managing People: Key Skills for Great ManagersManaging People: Key Skills for Great Managers
Effective management is concerned with the goals of the workforce as well as the goals...

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Microsoft Office Training

Learning Windows VistaLearning Windows Vista
Get the most out of Microsoft's latest operating system, which introduces many new features along with radical...
MS Office 2003 CollectionMS Office 2003 Collection
Get a strong grounding in your Microsoft Office programs and become an expert in no time. You'll learn how ...

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