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  1. The Power of Persuasion
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  7. The Best Service Is No Service
 
 

Stanford Video: Managing Your Web Site

Michael Gold
Michael Gold
Principal, West Gold Editorial Consulting

Cool Tools: Blogs, Wikis, RSS, Podcasting


Here's an entry-level crash course on new technologies that everyone's talking about. You'll see examples, get some advice on how to do it yourself, and find out why you should care.
 
Ulla McGee
Ulla McGee
General Manager, PCWorld.com

Marketing Strategies to Drive Traffic to Your Site


People use the Web differently from the way they use other media—and your marketing strategy will miss the target if it doesn't reflect this reality. Ulla McGee explains how to narrow your objectives, refine your message, and measure your actual Web marketing performance.
 
Best Practices for Your Website Collection

Best Practices for Your Website Collection


We've updated our popular Stanford lecture series on e-commerce. Learn from the experts. What you need to know about what's happening right now on the Web. Get all 12 titles in the series and save!
 
Michael Gold
Michael Gold
Principal, West Gold Editorial Consulting

Ten Mistakes Web Sites Still Make and How to Fix Them


Nothing loses visitors faster than a website that frustrates or confuses. Learn how to demystify baffling navigation, sharpen fuzzy identities, and translate "site-speak" into user-friendly language that makes your visitors feel at home.
 
Brian Lappin
Brian Lappin
Professional Services Manager, WebSide Story Professional Services

Redesigning Your Web Site


Is your site ready for overhaul? Where do you start? Learn the strategies and tools you need to begin the process, and how to weigh the inevitable costs and risks against the potential benefit you could achieve.
 
Bruce McCurdy
Bruce McCurdy
Director, Downloads & eCommerce Development, PCWorld.com

Search Engine Optimization


You don't have to be a search engine guru to increase traffic to your site. Here's an overview of specific techniques that you—and your tech and marketing departments—should have on your radar to make your website more visible to search engines.
 
Nick McLain
Nick McLain
Director, Client Strategy, Adzaar Inc.

Web Analytics


The most critical information for your website is also the cheapest to gather and organize. Find out which data sets are the most important, and how to apply what you learn to your content and layout.
 
Matt McAlister
Matt McAlister
Senior Product Manager, RSS and Social Media, Yahoo!

New Technologies: Opportunities and Threats


New RSS readers, browsers, and search tools could have a great impact on your site. Learn why you should play the "mashup game," and get the lowdown on evaluating online media trends as you jump into the world of tagging, microformats and wikis.
 
Charlene Li
Charlene Li
Principal Analyst, Forrester Research

Social Computing: Rules of Engagement


User-controlled content has changed the Internet from a one-directional information resource into a massive social structure that invites relationship building and two-way communication. Charlene Li explains how to socialize your content and increase visitor engagement.
 
Michael Zimbalist
Michael Zimbalist
Executive Director, Online Publishers Association

What We Know About the User Experience


When users come to your site, what do they experience? Learn about research that shows how to keep people engaged in your website, and what will bring them back.
 
Jon Hart, Esq.
Jon Hart, Esq.
Partner, Dow, Lohnes & Albertson, PLLC

Staying Out of Legal Trouble


Copyright, content acquisition, fair use. Privacy policies, visitor agreements, advertising and deal-making. Our legal expert tells you how to protect your content and your brand as new applications of traditional legal concepts are put to the test on the Web.
 
David Hills
David Hills
CEO, LookSmart, Ltd.

Advertising and the For-Profit Site


Get methods for marketing your site on the Internet and learn how to reap revenue from your website with relevant advertising. David Hills also explores the pros and cons of do-it-yourself vs. partnering with ad networks.
 
Tiffany Shlain
Tiffany Shlain
Founder/Chairperson, The Webby Awards

State of the Web


Within its relatively brief existence, the Internet has become inextricably intertwined with our daily lives. With a focus on innovative applications and technologies, Tiffany Shlain discusses the history, continuing evolution, and expanding influence of the Web.