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Valuing Diversity at the Interpersonal Level
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Help your employees thrive in a diverse environment.
We're all different. We have different work methods, different communication styles, and different personal values. Watch as our cameras follow the sometimes smooth, and sometimes not-so-smooth, interactions within a diverse set of coworkers in a downtown restaurant. All too often, simple biases and assumptions get in the way of open communication.
This diversity training video reminds us that cross-cultural communication is a skill. No one is perfect, but with practice, all of us can become better at it. Viewers learn four guidelines to help them establish strong connections with coworkers and customers:
- Do I acknowledge and respect differences?
- Am I communicating openly and clearly?
- Is it possible that my words or actions are being misinterpreted?
- Are my assumptions creating barriers?
You'll learn to ask open-ended questions and improve communication with individuals for whom English is a second language. You'll learn to respect the contributions of others, and generate compromises that are acceptable to everyone. And most importantly, you'll learn not to jump to conclusions about another person's motives or attitudes.
Interpersonal skills are at a premium these days. Working well within a diverse group is critical to your own success. It enhances your effectiveness, creates a positive atmosphere in your workplace—and helps your organization thrive.
Guarantee: In this diversity training video, viewers will learn the communication challenges faced in the setting of a diverse workplace, and to watch for assumptions that may confuse the message.
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