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Service for All:
Customer Service in a Diverse World
 

Teach your employees that all customers deserve equal treatment.

Your customers. Some are elderly. Some have different ethnic backgrounds. Some are from other countries. All deserve the same level of service and respect. Yet, as well-publicized denial-of-service settlements have shown, sometimes customers do not receive equal treatment.

This program helps you create a culture of inclusiveness in every one of your locations. It makes the point that every customer deserves excellent customer service regardless of age, ethnicity or national origin.

Service for All
Production Information
  11 Minutes   Formats: DVD/VHS


Categories:
Diversity Training, Customer Service Training




Which program is right for me?
  Title Category Audience
311
Service for All
Diversity Training
Anyone who interacts with customers and can benefit from understanding how to offer everyone mutual respect
309
The ART of Customer Service
Customer Service Training
Employees who need to brush up on putting the customer first
16
Serving Customers — Helping People
Customer Service Training
Anyone who wants to make good customer service a natural part of their job responsibilities
48
The Customer Service Connection
Customer Service Training
Those who can use an overall guide to satisfying customers, including phone skills
 
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$149.00
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$149.00
 

 
 

All we want is some recognition and respect.
 
 
 

Hey, can I get some service here?
 
 
 

Our customers are the reasons our businesses exist.
 

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