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Wednesday's Touch: - Every customer has a story... (6 Minutes)

Customer service is an art as well as a science.

Skills can be taught, but the right attitude is even more meaningful. This video, inspired by author and professional speaker Byrd Baggett, tells a simple but moving story about the importance of one customer service rep in the eyes of her customer. It inspires viewers to see that customers are people, too -- and to build relationships that keep customers coming back.

Production Information
Format DVD
Duration: 6 Minutes  

Customer Service Videos

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Customers Say... "Your customer service is fast and courteous. We have ordered your products before and were happy with them."
Director of Human Resources
Faith Farm Ministries
Boynton Beach, FL