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| 15 | .jpg | DVD,VHS,Select | Active | DVD | VHS | Select |
Performance Coaching:
Four Steps to Effective Coaching
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Coaching is what successful managers do to help employees meet expectations and become more productive.
It's a fact—being a manager is not easy. Your success is contingent on other people doing what you want them to do. Yet, other people can be complicated, inconsistent, and sometimes downright obstinate!
Often, employees don't really know WHAT they are supposed to do, or they don't really know HOW… Or they actually think they ARE doing it, or they think something ELSE is more important. These employees need direction and feedback. That's where coaching comes in.
There are four key steps to effective coaching:
- Identify the shortcoming.
- Determine the cause and what needs to change.
- Get commitment and provide support needed for change.
- Measure results and provide feedback.
This program shows you how to apply each of these steps in productive ways that include your employees in the process. You'll learn to communicate specific expectations and to remove any obstacles that get in the way. And you'll learn to inspire those employees who are doing well—by pointing out what they can be doing even better!
Guarantee: Managers will learn new skills for encouraging positive change and guiding employee performance.
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