People

How Great Companies Achieve Extraordinary Results with Ordinary People
Dr. Charles O'Reilly argues that the source of sustained competitive advantage already exists within every organization. O'Reilly's prescription for an overheated labor market: abandon the obsession with hiring high-priced stars, instead motivating ordinary people to build a great company and achieve extraordinary results.

Getting the Best from Others
Not understanding what motivates each individual, managers offer incentives that are not meaningful, or "encouragement" that backfires and alienates their staff. Doug Harris explains the steps for reaching awareness, managing biases, and "doing unto others as they want to be done unto."

The Power of Persuasion
Increase your power and influence with simple, guaranteed methods you'll start using right away. In this dynamic presentation, Robert Cialdini provides fascinating insights on how to be successful in your attempts to persuade all manner of other people. This program is a "must" for managers, marketers, and manipulators of all kinds!

People & Productivity
How can companies fill human resource needs when generational gaps and a shrinking labor pool make it difficult to find and retain qualified talent? For answers, turn to this 10-DVD set, chock-full with proven strategies currently in use by some of today's most successful companies.

What Drives Phenomenal Success?
According to Colleen Barrett, success comes from an idea that is so simple, nobody quite believes it: customers return because they like the experience and they like the way they are treated. Her guiding rule is to hire on attitude and then train for skills, seeking individuals who will take the business—but not themselves—seriously.

Influence at Work
It is necessary for you to influence people at all levels of your organization in order to get your job done. Carole Robin explains how the effective use of influence helps you deliver on your promises and produce excellent results, making you one of the "go-to" people in your organization. And this in turn makes your circle of influence grow ever larger.

The People Side of Great Business
Great businesses are sustained only through the dedication and passion of great people. Libby Sartain advocates a healthy, high-performance culture based on an environment of loyalty and trust. She explains how to unleash the power of your company's foremost asset—its employees—to create lasting value.

Building Personal Networks
Networks can be powerful career tools, helping to drive performance and build influence. But they benefit organizations as well, enhancing productivity and improving communication between disparate business units and functions. Professor James Baron offers concrete suggestions for building an effective and efficient personal network.

Building a Feedback-Positive Organization
An effective leader must be prepared to offer timely and honest feedback, both to employees and to other members of the management team. David Brady examines what it takes to have a "feedback-rich" organization, while Scott Brady relates how feedback propelled his own organization through tremendous growth.

Executing Leadership Transitions
Scott McNealy believes leaders cannot be created—only identified. But even natural leaders need exposure. That's where coaching comes in. McNealy explains how to develop your own strengths to lead other leaders, and shares his methods for selecting and grooming dynamic leaders.

People-First Management
Daniel Amos follows two straightforward management principles: he sets clear expectations, and he listens to employee concerns. His focus is communication followed by action. Amos ensures that employees experience an evenhanded response to their