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Call: 1-800-280-1180
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Stanford Executive Briefings
Featured Briefings
The Power of Persuasion
Robert Cialdini
Robert
Cialdini
Leveraging the Spotlight of Leadership
Jay Conger
Jay
Conger
The Best Service is No Service
Bill Price
Bill
Price
A Leader's Legacy
Jim Kouzes
Jim
Kouzes
How Great Companies Achieve Extraordinary Results with Ordinary People
Charles O'Reilly III
Charles
O'Reilly III
The Mastery of Speaking as a Leader
Terry Pearce
Terry
Pearce
How to Manage People Through Continuous Change
Carol Kinsey Goman, PhD
Carol
Kinsey Goman, PhD
Top Selling Video Training
Sexual Harassment: A Commonsense Approach — Employee Version
The Essentials of Great Service
We're All Different
The Stanford Video Guide to Financial Statements
Performance Appraisals: Getting Results
Telephone Customer Service
Breakthrough Listening
Time Management
Customers Say...
"Excellent overview of how individuals can approach conflict at work."
Dr. Carin Smith
Smith Veterinary Consulting
Peshastin, WA
Read More...
Kantola Productions LLC
55 Sunnyside Ave Mill Valley, CA 94941
Tel:
1-800-280-1180
415-381-9363
Fax:
415-381-9801
Ordering FAQ’s
Q: Can I safely order on-line?
A: Yes. You can safely order with confidence knowing that Kantola Productions follows industry best practices to protect your data. In ten years of web e-commerce we have never had an incident with customer data.
Q: Can I preview your videos before buying?
A: The online preview clips work well for most customers. You can also order knowing the programs can be returned within 3 weeks—no questions asked. If these options don’t work for you, no problem! Give us a call and we’ll work something out.
Q: How much do you charge for shipping and handling?
A: For US orders, shipping and handling starts at $6.50. Canada starts at $8.50 and International
orders
start at $19.50. See our
Shipping page
for more information.
Q: When will you ship my order?
A: If you catch our shipping cut-off time, we’ll ship your order today. In the very unusual event that we’re out of an item, we’ll contact you to discuss the situation.
Q: So what time is your shipping cut-off?
A: 2:30 PM Pacific time. Orders received after our shipping cut-off will be shipped on our next business day. See our
Shipping page
for more information.
Q: Sounds good. When will I receive my videos?
A: Generally in a week or less (longer for Canada). See our
Shipping page
for a transit time table.
Q: My company won’t let me order directly with a credit card. Will you ship under a PO?
A: Give us a call. We can usually work things out.
Q: Do you have my video in Spanish?
A: Some of our videos are available in Spanish. Check out our
Spanish training videos list
.
Q: How can I tell whether the program I’m interested in is closed-captioned?
A: Look for the
[CC]
on the description page for your video.
Q: Can I “drop ship” an order?
A: Absolutely. Just enter a separate shipping address on the checkout page.
Q: OK – So I patiently read through all your questions, but my question wasn’t listed. What can I do?
A: Why don’t you give us a call? Our customer service reps are here 8:30 to 5:30 Pacific Time, Monday through Friday.
Sexual Harassment Video
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Stanford Executive Briefings