The Inspiring Leader

Featuring Jack Zenger, PhD

Program Highlights

  • What one critical competency must leaders possess?
  • The business case for inspiring and engaging your employees.
  • How charismatic leaders connect with others.
What defines great leadership? Using original research on 360-degree feedback data for thousands of managers, Jack Zenger, with colleagues Joseph Folkman and Scott Edinger, identified 16 specific competencies the most effective leaders share. Of these, the ability to inspire and motivate others to high performance had the most significant, positive impact on the performance of the organization. And yet, it was the area in which managers were weakest.
Inspiring others is a “soft skill,” one that many believe you need to be born with to possess. But in evaluating the research, Dr. Zenger and his colleagues determined that inspiring others to greatness is, in fact, something that can and should be learned. The attributes of inspiring leaders, such as being a role model or a change champion, can be acquired. The skills, ranging from goal setting to developing staff to being a good communicator, are learnable. And even the most critical characteristic of an inspiring leader—the ability to make an emotional connection with a team—is achievable, by building on key strengths in your own personality and leadership approach.

Also available by Jack Zenger:

John H. (Jack) Zenger, Cofounder and CEO of Zenger Folkman, is the author or co-author of numerous books, including “The Inspiring Leader” and “The Extraordinary Leader.” He received his MBA from UCLA and a PhD from the University of Southern California.

The Inspiring Leader

Jack Zenger, PhD

Cofounder and CEO, Zenger Folkman


55 Minutes

SCORM 1.2 Course for your LMS

Online Video

- $ 49.00
(Access for up to 1 year)
Personal Library $395 Access to over 70 Briefings
Corporate Library $2,995 Briefings Library for 500 Users



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