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| 312 | | DVD,VHS,Select | Active | DVD | VHS | Select |
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Learn how quality leads to growth and profitability with this quality management DVD.
The essence of quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. This quality management DVD bridges the gap between trendy phrases and actions that improve quality and help the bottom line.
Viewers will learn to:
- Increase pride of workmanship.
- Improve communication and cooperation.
- Decrease unnecessary errors and minimize the downtime.
- Initiate a continuous improvement ethic.
- Make quality the dominant cultural value of the organization.
Quality was a big movement a few years back, but it seems to have slipped aside a bit. Use this quality management DVD to revitalize your program, and to send a strong message that quality continues to be a cornerstone at your company.
Guarantee: Employees will learn that quality can be as important as profits. They will develop an understanding of the continuous improvement model, and deepen their commitments to ever-higher standards.
Supporting Materials
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Study Guide:
This 25-page booklet reinforces four cornerstones to help obtain a quality-centered company. Learn how continuous improvement and measurement of results can help you exceed customer expectations. Includes exercises and discussion questions.
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