A Positive Approach to Discipline  

Proper disciplinary action can help problem employees become valuable contributors.

Discipline = punishment. It's been like that for ages. But this video suggests that the old formula may be a waste of time and money. What supervisors really need to focus on is solving the problem behavior. This video shows how to focus on respect and responsibility, creating a platform where the employee who's creating a problem agrees to be the one who solves it.

Narrator Dick Grote acknowledges that it's natural for a supervisor to speak up immediately following an incident. But he warns managers to pause first, then follow a plan:

• Identify the performance gap—desired versus actual.
  
• Identify the good business reasons for the desired change.
  
• Identify the consequences to the employee of not changing.
  
• Determine the actions you will take.

Viewers will identify with professionally-acted dramatic vignettes that present five simple but powerful rules to assure productive disciplinary meetings:

• Get started quickly.
  
• Listen to what the employee says.
  
• Make sure the employee explicitly agrees to the conditions presented.
  
• Insist on an action plan.
  
• Let the employee know where he or she stands.
  

This award-winning video will be popular with your supervisory staff, since it will help them with a very difficult part of their jobs. You can be sure that it will be checked out from your video library on a regular basis.

Guarantee: Managers at all levels will learn how to address difficult discipline issues professionally and effectively.

[CC] Closed Captioned on VHS

Production Information   24 Minutes  (1995) Formats: DVD/VHS Categories: Supervisory Skills, Human Resources KeyWords: Performance & Evaluation, Discipline